CONTACT US

We understand that you may want to contact us for different reasons and are committed to try to make this very efficient. We have now placed a postcode search for delivery availability under the BUY NOW button of each products. Its mostly accurate for the majority of areas, but some Australian postcodes are massive and delivery may only be available for the major towns within that postcode.  All major cities and towns in Australia are covered by our network.

PRE SALE QUESTIONS

PHONE:

1800 209 493

CALL CENTRE HOURS:
Monday to Friday: 7am to 6pm AEST | Saturday: 7am to 10am AEST

PLEASE NOTE: Our offices are closed on all Australian public holidays. You can still place orders on-line any day of the year and we will get it delivered for you on your selected date or you can speak to one of friendly team on the next business day.

TRACKING A DELIVERY

Deliveries are made between 9am and 7pm for residential areas and 9am to 5 pm for business premises. We are unable to track the flower deliveries during the day. If it has not arrived during that time, please contact us at quality@ribbonsandblooms.com.au

MAKING CHANGES TO AN ORDER

EMAIL:

Need a change to the message or the address ? The best way is to email update@ribbonsandblooms.com.au . This is a first priority mailbox and we will contact you once the changes are done
(If you are sending an email please ensure you put your order number or recipient name in the subject heading so we can find your order quickly)

PHONE:

1800 209 493

CALL CENTRE HOURS:
Monday to Friday: 7am to 6pm AEST | Saturday: 7am to 10am AEST

PLEASE NOTE: Our offices are closed on all Australian public holidays. You can still place orders on-line any day of the year and we will get it delivered for you on your selected date or you can speak to one of friendly team on the next business day.

DID NOT GET A TAX INVOICE ?

Tax invoices are sent to you via email as soon as you place the order. If you would like a different Tax invoice, eg. a PDF contact us on taxinvoice@ribbonsandblooms.com.au

COMPLAINTS AND QUALITY CONTROL

We take the quality of our products very seriously. If you found an issue, please contact us in the following ways.

EMAIL:

email quality@ribbonsandblooms.com.au

(If you are sending an email please ensure you put your order number or recipient name in the subject heading so we can find your order quickly)

 

PHONE:

1800 209 493

CALL CENTRE HOURS:
Monday to Friday: 7am to 6pm AEST | Saturday: 7am to 10am AEST

PLEASE NOTE: Our offices are closed on all Australian public holidays. You can still place orders on-line any day of the year and we will get it delivered for you on your selected date or you can speak to one of friendly team on the next business day.

HQ

Ribbons and Blooms Pty Ltd
Our Head office is situated at 2/37 Ethel St, Yeerongpilly, QLD, 4105

For Account Information, Becoming a supplier or any other corporate information, please email admin@ribbonsandblooms.com.au